Customer Testimonials
Brandon was awesome and very accommodating given my circumstances. Thanks so much!!! Friendly staff and I am very pleased with the service I received! 5 Stars
While on vacation in panama I had my keys taken and had to get my car towed to vw. The service was excellent. They ordered me a new key and had it programmed by the time I was able to get back to the dealership(I live 5 hours away.) Brandon was very helpful and accommodating. I wouldn’t want to deal with any other compan. Thanks Brandon!!!!!
Great service
Best experience at a dealership I have ever had. Brandon was top notch. Glad to find people who care about their product and customers. I did not buy my car here, but I was treated like I had. I wss also provided a complete explanation of what was done, and given a list of future maintenance checks. Very pleased.
Text sent in error. There were no problems. Your Staff was friendly, helpful and offered suggestions to questions I had including me having buyer’s remorse .
Great experience. The technician provided an accurate solution to an existing issue which the Tallahassee Volkswagen dealer provided an incorrect, $1000 solution for. The team kept me informed during the entire process of the status of my situation, rather than making me sit with no answers. Each interaction was pleasant and professional. Also, I was made aware of a key fault in one of the pieces in my car and that I am covered for the cost of replacement under an extended warranty. I find it interesting that the Tallahassee Volkswagen dealer did not share this information with me when I went about 3 months ago regarding the same issue. I was asked to pay to replace the part. The staff at Panama City Volkswagen really look out for their customers. I’ll definitely return!
The service department was very helpful in getting my car fixed! Nice people..
We just bought the 2019 VW Jetta this week and we love it. We needed a reliable car since ours was on its last leg so we went to VW of Panama City. Sean took great care of us and made buying a new vehicle as easy as it gets. We appreciated everything that he worked with us on. Quality customer service with him and Panama City VW!
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