Customer Testimonials

Leave Us A Review


DealerRater logo
DealerRater Feb 24, 2017

I did not buy my vw Beetle at this dealership but i was treated with professionalism and respect. They even told me some things about my car that i did not know. I will definitely bring my car here to be serviced each time it needs it. Excellent customer service.

Read at DealerRater

DealerRater logo
DealerRater Aug 18, 2016

I stay in the Panama City area to visit my Son, Daughter in law, and grand children. My EOS was due for its 70,000 service. I made an appointment with Volkswagen of Panama City. I arrived ten minutes early for my scheduled time, however I was a day early. My service advisor Mike Craig told me that rather than have me return the following day he could fit me in but it would be a little longer wait. I agreed and took a seat in the waiting area. In Less than an hour Mike told me my car was finished. All ...

Read at DealerRater

DealerRater logo
DealerRater Aug 5, 2016

We've bought our last 5 cars from this dealership. There was no hassle, no wheeling & dealing. Stated what we would like. They gave us a better than hoped for deal.

Read at DealerRater

DealerRater logo
DealerRater May 6, 2016

One of the easiest times I ever had buying a car. We went in, told them what we wanted and they worked with us. Not much haggling either, I got what I wanted for my trade and the financing and payments where I wanted them. Will go back when it is time for another car but when we buy one new we keep it for over 10 years so it may be a while before we come back 🙂

Read at DealerRater

DealerRater logo
DealerRater May 5, 2016

While searching for a new VW (VW owner since 1994) I found a car that I liked at the price I liked and that was before the "deal making" began. This put me in a positive mood and I was not disappointed in the least. I showed up to the dealer with a printout of what I was there to look at, handed this to Mr. Jason Jeter, and within 10 minutes I was test driving the Jetta that I ended up buying. I appreciated Mr. Jeters professionalism and straight forward approach to answering questions. Would I recommend this dealer ...

Read at DealerRater

DealerRater logo
DealerRater Apr 10, 2016

Very nice and helpful explaining what they did to the car. It was due for 20000 mile service. He also explained the website I could go to about the problem with the diesels. I'm pretty upset about that but not at your dealership. I usually get a new car about every 2-3 years and can't now because my cars not worth much. Once I pay it off I'm done with Vw. But thanks for great service.

Read at DealerRater

DealerRater logo
DealerRater Apr 7, 2016

I was on my 2nd Volkswagen when 2 weeks ago a man pulled out in front of me and totaled my 2014 Jetta SE I only had that car 2 years. I was amazed and thankful for the safety features and how they kept me from getting hurt. We came in contact with Richard Dugger at the Panama City Volkswagen dealership and we explained to him what had happened and why we where there. He made sure we knew about all the deals and all the new features on the models so my husband ask Richard to give us their best and final ...

Read at DealerRater

DealerRater logo
DealerRater Mar 18, 2016

My salesman was fantastic! He showed me other cars and made sure this was the right vehicle for me. He helped us get the best deal, but did not pressure us to buy. He called a few days after the purchase to see how we were liking the vehicle. We have been back to the dealership a few times for accessories and he always greets us with a smile and a handshake. Outstanding customer service!

Read at DealerRater

DealerRater logo
DealerRater Feb 10, 2016

We received an e-mail regarding a loyalty bonus for current VW owners, and decided to trade in our 2010 Jetta Sportswagon for the 2016 Golf Wagon. I contacted our local VW dealer and 2 out-of- town VW dealers about this by e-mail. Within 24 hours I received replies from the out-of-town dealers. Mr. Jason Jeter of Panama City Volkswagen went above and beyond the call to answer all of our questions and then provided us with a very attractive offer in writing. Since I wanted to give the local dealer a chance I actually went to the store with the offer from Panama City ...

Read at DealerRater

DealerRater logo
DealerRater Jan 11, 2016

Everyone i had come is contact with were so friendly and professional. I would recommend this dealership to anyone and everyone. Thank you for everything!

Read at DealerRater

DealerRater logo
DealerRater Dec 17, 2015

I made 2 visits to the dealership. The first, to test drive 2 cars, was a relaxed visit. No pressure when I explained that I was just beginning my search for a vehicle. The second, to get my wife's buy-in was equally relaxed. The atmosphere is friendly, low-pressure and comfortable. We were offered a fair trade-in price and a surprisingly reasonable deal on the new vehicle. On top of that, we were given 0% financing. Brandon and his boss were easy to work with.

Read at DealerRater

DealerRater logo
DealerRater Dec 5, 2015

Being a dealership, I was getting prepared to pay high prices for fixing a flat tire (I got used to performing my own repairs with my previous vehicle, but called them because my tires should still be under warranty). My heart sunk when I noticed a screw lodged in the tire, as road hazards are not covered in the warranty, but I was pleasantly surprised to find out the low cost of the repair. The problem and the repairs were fully explained to me, and the staff was as courteous as can be. I give them the highest possible marks.

Read at DealerRater

DealerRater logo
DealerRater Oct 29, 2015

They were very helpful with helping me find the vehicle I wanted very friendly and overly nice the team there were awesome I will recommend as many customers as I can to stop by there dealship awesome job keep up the great work!!!

Read at DealerRater

DealerRater logo
DealerRater Mar 19, 2015

I am extremely satisfied with VW of Panama City regarding my current purchasing experience. This is my second purchase and both experiences were exceptional. Marquel was awesome! He was attentive and accommodating. I highly recommend this dealership!

Read at DealerRater

DealerRater logo
DealerRater Feb 20, 2015

I have never been so satisfied with a dealership! I even sent my best friend and she bought a new car as well! Michael was an awesome sales man and treated both me and my friend krista Willis with the upmost respect and genuine kindness. He is a prime example of what car sales men should be, we love our new cars and Krista couldn't be happier that I referred her to Michael!

Read at DealerRater